For details on delivery timings please refer to our Shipping Policy & Information for live updates.

We ship via Royal Mail, DPD and DHL Express. This service is used for all UK orders and orders outside the UK.

For details on delivery costs please refer to our Shipping Policy & Information for more details.

We offer a special delivery next business day service at a rate (available in the UK only).

Please refer to our Shipping Policy & Information for more details.

Yes, we ship Worldwide. All orders outside the UK are despatched using international shipping services. For more detailed information please see our Shipping Policy & Information.

Customs and duty charges are not typically applied to paper goods. However, should any duties or import fees arise, these remain the responsibility of the recipient when placing an order in Great British Pounds (GBP £).

For international deliveries, we kindly recommend using the appropriate country site to ensure a seamless experience.

We do not accept returns or offer refunds, however there are circumstances where items are replaced if they are defective or damaged. For more detailed information please see our Returns Policy.

Alternatively you can get in touch with us via our Contact Form.

Should you wish to buy our cards in large quantities, please enquire via our Contact Page or email us at: customercare@storyofelegance.com

Our cards are designed extra special and are available in the standard greeting card size, which is A6. Across seasonal ranges we do design bespoke sizes. We plan on extending our range which includes card size variations. To keep up-to-date with newness, please subscribe to our newsletter.

Should you wish to use our personalised service, a minimum order quantity is required when placing your order. Enquire via our Contact Form.

Yes we do. We do offer handwritten services that allow you to input your personal message and we hand write it for you.

An example of how the personalised message will look is as seen on the personalised handwritten product page. View the list of handwritten services here.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Proofing is the stage where you review and approve your personalised design before it goes into the production stage. You will receive a digital proof showing exactly how your wording, layout and chosen details will appear.

This is your opportunity to ensure everything is correct, including spelling, dates and formatting, before we begin printing. We recommend reviewing your proof carefully, as production begins immediately after approval.

Once your order has been placed, within two business days, we will email you a proof. You can amend the proof, should there be any changes or approve the proof for printing.

Customers can purchase our products via our website and via our selected stockists. See our list of stockists here. To be notified on new stockists, please subscribe to our Newsletter.

As a British Luxury Brand, Story of Elegance we welcome stockists from all across the world. To begin with we would love to share our catalogue with you. Enquire via our Contact Page,